Privacy Policy

Last Updated: March 26th 2024

Introduction

This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all California Consumer Privacy Act (CCPA) & The General Data Protection Regulation (GDPR) and requirements for user privacy.

Data Processing

Data Controller

The data controller is the natural or legal person, public authority, service or other body that, individually or together with others, determines the purposes and means of processing personal data. This position also deals with safety profiles. 

With regards to this website, the data controller is: Entravel Ltd. (EIC 207554972), and for any clarification or exercise of the rights of the user he can be contacted at the following email address: contact@entravel.app

Data Processing Location

The processing of data, generated by the use of the services provided by entravel through the web portal, takes place at Webflow.

Use of Cookies

What are Cookies?

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

What do we use Cookies for?

We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.

We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features. 

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. 

Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

Types of Cookies

The entravel website uses cookies to make the user’s browsing experience easier and more intuitive: cookies are small strings of text used to store some information that may concern the user, his preferences or the device used to access the Internet (computer, tablet or mobile) and these cookies are mainly used to adapt the operation of the website to the user’s expectations, offering a more personalised browsing experience and memorising the choices made previously. 

A cookie consists of a reduced set of data transferred from a web server to the user’s browser and it can only be read by the server that made the transfer. This is not executable code and does not transmit viruses. 

Cookies do not record any personal information and any identifiable information will not be stored. If you want, you can prevent the saving of some or all cookies. However, in this case, the use of the website and the offered services could be compromised. To proceed without changing the options related to cookies, simply continue browsing.

Technical Cookies

There are many technologies used to store information on the user’s computer, which are then collected by the websites. Among these, the best known and used one is based on HTML cookies. They are used for navigation and to facilitate the access and use of the website to the user. They are necessary for the transmission of communications on the electronic network and for the supplier, to provide the service requested by the customer. 

The settings to manage or deactivate cookies may vary depending on the used internet browser. In any case, the user can manage or request the general deactivation or cancellation of cookies, modifying the settings of his internet browser. This deactivation can slow down or prevent access to some parts of the website. 

The use of technical cookies allows the safe and efficient use of the website. 

Cookies that are inserted in the browser and retransmitted by Google Analytics or by the statistics service of blogger providers or similar services are considered as technical only if they are used for the purpose of optimising the website directly from the owner of the website, which can collect information in aggregate form about the number of users and how they visit the website. Under these conditions, the same rules provided for technical cookies, in terms of privacy policy and approval, are applied to analytics cookies. 

From the duration point of view, it is possible to identify the temporary session cookies, which are deleted automatically at the end of the browsing session and are used to identify the user and thus avoid logging into each visited page, and permanent ones, which remain active in the PC until expiry or cancellation by the user. 

Session cookies may be installed in order to allow the access and the continuity of operations in the reserved area of the platform as an authenticated user. 

They are not permanently stored, but only for the duration of the navigation, until the browser is closed, and disappear when the browser is closed. Their use is strictly limited to the transmission of session identifiers, consisting of random numbers generated by the server and needed to allow the safe and efficient browsing of the website. 

Third-party Cookies

Depending on the provenance, it’s possible to identify the cookies that are sent to the browser directly from the website that the user is browsing and those owned by third parties, sent to the computer from other websites and not from the one that the user is browsing. 

Permanent cookies are often third-party cookies. 

The majority of third-party cookies consists of tracking cookies, used to identify online behaviour, understand the interests and then customize the advertising proposals for users. 

Third-party analytical cookies may be installed. They are sent from the domains of the aforementioned third parties that are external to the website. 

The third-party analytical cookies are used to provide information about the behaviour of users on entravel’s platform and mobile app. The detection is anonymous, in order to monitor the performance and improve the usability of the website. The third-party profiling cookies are used to create users’ profiles, in order to propose advertising messages that follow the choices expressed by the users. 

The use of these cookies is governed by the rules set by the third parties themselves, therefore, users are invited to read the privacy policies and the indications to manage or disable the cookies, that are published on the related web pages. 

Personalized Cookies

Profiling cookies are used to create profiles related to the user and they are used in order to send advertising messages that follow the preferences expressed by the user when surfing the net. 

When these types of cookies are used, the user must give explicit consent.